Q1: What currency is used for all store pricing?
A: All product prices and settlement amounts are displayed in USD.<\/p>\n\n\n\n
Q2: Which regions do you deliver orders to?
A: Our main service target market is the United States. Available shipping countries will be displayed on the checkout page.<\/p>\n\n\n\n
Q3: What are your customer service working hours?
A: Monday to Friday, 10:00 \u2013 22:00 UTC.<\/p>\n\n\n\n
Q4: How long can I apply for a product return?
A: You can submit return requests within 30 calendar days after receiving your package.<\/p>\n\n\n\n
Q5: Can I modify my shipping address after completing payment?
A: Address edits are only supported before your parcel is dispatched. Once shipment is arranged, address information cannot be adjusted.<\/p>\n\n\n\n
Q6: Why was my payment declined at checkout?
A: Common reasons include bank card transaction limit, bank security interception, mismatched billing address. You can try switching another payment method or contact your issuing bank.<\/p>\n\n\n\n
Q7: Do I need to pay import duties when my parcel arrives in the US?
A: Yes, all customs taxes and import fees set by US local customs are borne by the buyer.<\/p>\n\n\n\n
Q8: What if I receive damaged or wrong items?
A: Contact our support email maureen_85april@outlook.com immediately, attach your order number and clear photos of defective goods. We will arrange replacement or full refund for eligible cases.<\/p>\n\n\n\n
Q9: How many days will my refund arrive in my bank account?
A: We process refunds within 7 working days after receiving returned goods. The specific arrival time depends on your bank\u2019s transfer processing cycle, which may take an extra 3-10 working days.<\/p>\n\n\n\n
Q10: Can I apply for a refund for purchased gift cards?
A: Digital gift cards cannot be exchanged for cash or refunded, unless US local consumer laws require compulsory refund support.<\/p>\n\n\n\n
Still have unsolved questions? Visit our Contact Us page to send an email to our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"
Frequently Asked Questions General Shopping Questions Q1: What currency is used for all store pricing?A: All product prices and settlement amounts are displayed in USD. Q2: Which regions do you deliver orders to?A: Our main service target market is the United States. Available shipping countries will be displayed on the checkout page. Q3: What are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7851","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/pages\/7851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/comments?post=7851"}],"version-history":[{"count":1,"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/pages\/7851\/revisions"}],"predecessor-version":[{"id":7852,"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/pages\/7851\/revisions\/7852"}],"wp:attachment":[{"href":"https:\/\/zlem.shop\/index.php\/wp-json\/wp\/v2\/media?parent=7851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}